dha7's Privacy Policy

1. Data Collection

dha7 may collect the following types of information to provide services to its users. This data collection is fully transparent and is carried out for the purpose of improving your experience on the platform.

1.1 Information You Provide Directly

When you create an account or use the dha7 platform, you voluntarily provide the following information:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, Upay or bank account)
• Documents required for identity verification

1.2 Automatically Collected Information

When you use the dha7 platform, certain information is collected automatically:

• Device type, operating system, and browser information
• IP address and approximate location
• Activity logs on the platform (login times, game sessions)
• Click, scroll, and navigation patterns

2. Purpose of Data Use

dha7 uses the collected information for the following legitimate purposes. We do not use any information for unnecessary or unauthorised purposes.

• Account Management: To create, verify, and manage your account.
• Payment Processing: To complete deposit and withdrawal transactions.
• Service Improvement: To personalise the gaming experience and improve the platform.
• Security & Fraud Prevention: To protect accounts and prevent unauthorised access.
• Legal Compliance: To comply with applicable laws and regulations.
• Customer Support: To resolve your complaints and questions.
• Notifications: To keep you informed about important updates and relevant offers.
• Responsible Gaming: To identify unusual gaming behaviour and provide assistance.

3. Cookies & Tracking Technology

dha7 uses cookies and similar technologies to improve platform performance and to make your experience smoother and more personalised.

3.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform. Without these, the site will not work properly.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Help analyse user behaviour to improve the quality of our service.
• Session Cookies: Used to maintain your logged-in status.

3.2 Cookie Controls

You can disable cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

4. Sharing Data with Third Parties

dha7 never sells or rents your personal information. However, information may be shared with specific third parties in the following limited circumstances:

• Payment Processors: When required to complete transactions with bKash, Nagad, Rocket, Upay, or banking partners.
• Game Software Providers: Licensed game providers including Pragmatic Play, Evolution Gaming, and Spribe may receive limited information to ensure a secure gaming environment.
• Legal Authorities: In response to lawful requests from government or regulatory bodies as required by applicable law.
• Technology Service Providers: Partners providing hosting, security, and analytics services, who operate under strict confidentiality agreements.

5. Data Storage & Security

dha7 applies the highest technical and organisational measures to protect your information. Our security framework is continuously reviewed and improved.

5.1 Security Measures

• SSL Encryption: All data transmissions are secured by SSL/TLS protocols.
• Encrypted Storage: Sensitive information is stored on servers in encrypted form.
• Access Controls: Only authorised staff can access your information when necessary.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
• Firewall & Intrusion Detection: Modern technology is used to prevent unauthorised access.

5.2 Data Retention Period

Your information will be retained for as long as your account remains active or as required to fulfil legal obligations. After account closure, data may be kept for a defined period as required by regulatory requirements, after which it is securely deleted.

6. Your Rights

As a dha7 user, you have the following rights over your personal information. Contact us to exercise these rights.

6.1 Right to Access

You have the right to know what types of information we have collected from you, for what purpose, and with whom it has been shared.

6.2 Right to Rectification

If any information in your profile is incorrect, you have the right to request that it be corrected.

6.3 Right to Erasure

In certain circumstances you have the right to request that your information be deleted, unless it is necessary to retain it due to legal obligations.

6.4 Right to Restrict Processing

In some cases you have the right to request that the processing of your information be restricted.

6.5 Right to Data Portability

You have the right to receive the information you have provided in a structured and readable format.

6.6 Right to Object

You have the right to object to certain types of data processing, particularly in relation to marketing communications.

7. Privacy of Minors

dha7 is an adult gaming platform. This platform is operated for users aged 21 and above only.

We do not knowingly collect information from anyone under the age of 21. An age verification process is completed during account registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using this platform, please contact us.

8. Third-Party Links

The dha7 platform may occasionally reference third-party websites. dha7 is not responsible for the privacy practices of these external sites.

You are advised to read the privacy policy of any other website before visiting it. dha7 does not guarantee the content or data protection practices of any third-party website.

9. Data Transfer

Your information may be transferred to servers located outside Bangladesh, particularly where our technology partners are based in other countries.

For such transfers, we ensure that your information will receive protection equivalent to the standards described in this privacy policy. This is ensured through appropriate agreements with data recipients.

Necessary safeguards are applied for international data transfers in compliance with applicable law. In all circumstances, the security of your information is our top priority.

10. Policy Changes

dha7 may update this privacy policy from time to time. If changes are made, you will be notified in the following ways:

• This page will be updated with a new date.
• For significant changes, a notification will be sent to your registered email.
• A notice about the changes may be shown when you log in to the platform.

If you continue to use dha7 after a revised policy has been published, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.

11. Contact

If you have any questions, concerns, or complaints about this privacy policy or your personal information, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the platform
• Language: Support is available in both Bengali and English

We strive to process all data protection requests as quickly as possible. Your trust and privacy at dha7 are our top priority.